TVOCA Wonder Media Studio

TVOCA Wonder Media Studio ("TVOCA", "we", "us") respects your privacy and is committed to protecting the personal information you share with us.

Last updated: December 15, 2025

1. Information we collect

We may collect information you provide directly through our website, intake forms, communications, and payment flows.

a. Personal information

Name and email address
Contact details you provide through forms or messages
Billing-related information (payments are processed via Stripe; TVOCA does not store full card details)

b. Intake and project information

Information submitted through intake forms (powered by Tally)
Project instructions, preferences, references, and scope details
Media files you choose to provide (videos, images, audio, scripts, brand assets)

c. Technical information

Basic usage information (such as pages visited or form submission events) used to operate and improve the site

2. How we use your information

Communicate with you about inquiries, services, or projects
Process payments and invoices through Stripe
Review intake submissions and deliver custom creative work
Store and manage project assets during production
Provide customer support and respond to requests
Maintain business records and operational integrity

We do not sell, rent, or trade your personal information.

3. Payments

Payments are processed securely by Stripe. TVOCA does not store or have access to your full payment card details. Stripe’s handling of payment information is governed by Stripe’s own privacy practices.

4. Media and project assets

If you provide media files or creative materials, they are used only for completing your requested services. We store and access project assets only as needed for production and service delivery.

We do not share your project assets publicly or with third parties without your permission, except when required to deliver the service or comply with legal obligations.

5. Data sharing

We may share limited information only when necessary to:

Process payments (Stripe)
Collect intake submissions (Tally)
Comply with legal obligations

Service providers are expected to protect your information and use it only for authorized purposes.

6. Data retention

We retain personal and project information only as long as necessary to complete services, maintain business records, and comply with legal or accounting requirements. You may request deletion of your information, subject to legal and contractual obligations.

7. Your rights

Depending on your location, you may have the right to request access to your personal data, request correction or deletion, or withdraw consent for future communications. To exercise these rights, contact us at the email below.

8. Children’s privacy

TVOCA’s services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.

9. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact us

Questions about this Privacy Policy may be directed to:

customercare@tvoca.com